I got this response from Books-A-Million this afternoon from my email of this morning suggesting they seize the opportunity to snatch Hastings customers here by offering free Wifi.
It reads like a stock reply, but I remain guardedly optimistic.
Thank you for your email to feedback@booksamillion.com.
I have passed your suggestion to our home office for them to review.
I hope that you will continue to provide such feedback, as it is the only way to know whether we’re succeeding or failing in meeting your expectations. If I can ever be of further assistance, please don’t hesitate to contact me.
Our Customer Relations Hotline is (800) 876-4510.
Sincerely,
Ouida Johnson
Customer Relations
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