I fucked up - I trusted them

Vault SV6669 shipped empty. The loaders were supposed to be loading the vaults sequentially based on their positions in the driveway and yard. When I asked them if it was loaded and ready to go, they said yes, so I locked and sealed it.
I called SmartMove and it looks like we won't have to pay for a vault we didn't use, even though it shipped. The saving grace was that we used their packing/loading contractor.
So we only have 8 vaults to unload today.
But the crew isn't here yet...