The Samsung microwave oven we bought on Dec. 30 and installed the next day, began emitting an odor suggestive of burning or melting plastic when we used it last week.
We used it sparingly for a couple of days, then stopped using it altogether, pending inspection by a service technician. It is, after all, under warranty from Samsung in addition to a Lowe's extended warranty.
The tech showed up yesterday afternoon and discovered that one of the plugs had been incorrectly installed at the factory in Malaysia, causing a short circuit that was melting the plug and would eventually cause a fire.
He didn't have the replacement parts with him, but I expect him back today or tomorrow to complete the repair.
Thank God, we didn't burn the house down.
No comments:
Post a Comment