Our new Maytag 15.8 cubic foot freezer is humming away in the garage, lowering its internal temperature to 0ºF.
We bought a freezer Sunday at the Home Depot with delivery scheduled for this morning. Sure enough, the phone rang about 7:45 a.m. with the driver announcing he would be here soon.He unloaded the freezer and went on his way and I set about unboxing it. That’s when I discovered it was damaged. There was a puncture in the metal on the starboard side that, upon inspection, coincided with a hole in the cardboard packing box. I would live with a small dent, but this was through the enamel and would eventually rust.
So I phoned the Home Depot and, to my surprise, the woman in charge of deliveries hunted up a replacement, unboxed and inspected it and sent it our way pronto. The replacement freezer was in our driveway by 10:45 a.m. and I had it unpacked, leveled, door handle attached and running by 11 a.m.
A-freaking-mazing!
I could be wrong, but I don’t think I would have gotten the same quick response out of Lowe’s on the day before Thanksgiving.
1 comment:
Glad you've had better luck with HD than I did. I have to take a deep breath before I walk thru their door. On the other hand, Lowe's has done fine by us.
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